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  1. Vapiano
  2. Restaurant Knowledge Base

Restaurant Knowledge Base

  • Walkout procedure for Arch and Symphony
  • Support policy - What to do in case of major failures
  • Common payment and authorization issues for open tab and pay now
  • KDS Troubleshooting Guide – Missing Orders, Delays and Incorrect Routing Purpose
  • Arch payment received till failed
  • Spend per labor hour Planday
  • Vapiano AI assistant terms and conditions
  • KDS display User Guide
  • Payment terminals troubleshooting and replacement
  • Chef sign in for KDS
  • How to block credit card on Adyen
  • Arch item snoozing
  • How to find VAT receipt on Reporting and Analytics platform
  • How to use Hold check function
  • How to deal with phishing (on desktop)
  • Troubleshoot ticket printers
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